Queue management systemsHeading Automate queue management to improve customer experience and increase efficiency

Al-Tina offers innovative queue management system solutions that help organizations improve efficiency and reduce waiting times by automating queueing processes.
  • RRoles system via QR scanning
  • RBasic queuing system
  • RInteractive device for pulling numbers

Our solutions and systems.

We offer innovative queue management system solutions that help organizations organize customer flow and reduce waiting times.

QR Code Queueing System

 

Products and Services Included

– Custom QR code landing page with your brand.
Optional display page (digital system).
Initial setup and remote training.
Notifications (push, email, WhatsApp).
Web-based queue management panel.
Management portal.

Key Benefits
Supports social distancing and safety.
Easily expands across branches and off-site.
Allows customers to wait.
Eliminates paper queues.

Suitable for:
Customer service centers.
Restaurants – Universities.
Government appointments.
Large events.

Fast Technical Specifications
Cloud-hosted, scalable for thousands of users daily.
Additional Options +
Branch and territory management.
Private notifications.
Reservation system integration.
Analytics.

Interactive Number Catering System

 

Products and Services Included:
Interactive touchscreen queuing system.
Tablet with mini thermal printer.
Installation, setup, and staff training – display screen.
Screen display software.
Operator management panel.

Key Benefits:
Accelerated processes. Modern user experience.
Reduced staff interaction time.
Improved service completion rate with intelligent routing.

Suitable for:
Multi-department government service centers.
Large retail outlets.
Transportation hubs.
Hospitals.

Technical Specifications:
Wired and wireless connectivity – cloud capabilities and analytics.
Integration with POS and customer systems – multilingual.

Additional Options:
Digital signage content management service.
Appointment synchronization with queuing system.
Advanced reporting suite.
WhatsApp notifications.

Basic queuing system

 

Products and Services Included
Number Calling Device
Number Display
Simple Operator Control Panel Software
Basic Number Calling Software
On-site Installation and One-Day User Training

Key Benefits
Easy to use
Smooth queue management
Low cost
No complex training required
Immediate customer processing

Suitable for
Small clinics
Service counters
Bakeries
Small government offices
Individual retail outlets

Quick Technical Specifications
Works offline with local tethering
For call logging
Compact size, ready to use right out of the box

Aditional options
Personalized tickets with your brand
Extended warranty
Remote call button
Basic daily reports